Terms & Conditions
We at Mitrata Inclusive Financial Services Limited establish the terms and conditions for the use and access of the Site. By accessing this site, or any pages thereof, and/or using the information or services provided on or via this site, you agree to be bound by these terms and conditions. In case of any conflict between the terms and conditions of specific products/services and these general terms, the specific product/service terms shall prevail.
All our Services are subject to applicable laws, government notifications, RBI regulations, and other regulatory guidelines.
Ownership of Site; Agreement to Terms of Use
These Terms of Use apply to the Mitrata website located at https://mitrata.in/ (hereinafter referred as the “Site”). The Site is the property of Mitrata Inclusive Financial Services Limited (“MITRATA”). BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Use of Content
The information/content on the Site should be used for general information purposes only and not as a basis for making business or commercial decisions. Exercise caution and seek independent advice before relying on the information.
All text, graphics, interfaces, photos, trademarks, logos, and other materials (“Content”) are protected. Except as expressly permitted, no part of the Site or Content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed for any commercial purpose without MITRATA’s prior written consent.
General Terms and Conditions
- You may use information purposely made available by MITRATA provided you do not remove proprietary notices and do not modify the documents.
- MITRATA makes no commitment to update the materials on the Site.
- MITRATA makes no representations or warranties as to the accuracy or completeness of the information.
- Information is supplied with the condition that users determine suitability before use.
- Nothing herein should be construed as a recommendation to use any product or service mentioned on the Site.
Accounts, Passwords and Security
Payment of EMI or use of the Site may require you to share personal details (name, address, mobile, bank details, etc.). You are solely responsible for maintaining confidentiality of account information, including your password, and for all activities under your account. Notify MITRATA immediately of any unauthorized use or breach of security.
Privacy and Ownership of Information
Unless expressly stated otherwise, any communication or material you transmit to this Site (including data, questions, comments, or suggestions) will be treated as non-confidential and non-proprietary and shall become the property of MITRATA. Such information may be used for reproduction, solicitation, disclosure, publication, broadcast, or posting. MITRATA shall be free to use any ideas or concepts shared for any purpose.
The MITRATA Privacy Policy applies to this Site and is incorporated by reference. By using the Site, you acknowledge that internet transmissions are never fully private or secure.
Exclusion of Liability
MITRATA, its directors, and employees accept no liability for any loss, damage, or costs arising directly or indirectly from your use of this website or any linked site. This includes losses due to errors, interruptions, inaccuracies, or unavailability of the Site.
Third Party Links and Sites
The Site may contain links to independent third-party websites (“Linked Sites”). These are provided for convenience only. MITRATA does not control or endorse Linked Sites and is not responsible for their content. Users must exercise independent judgment when interacting with them.
Disclaimers – No Representation or Warranty
- No guarantee that the Site is free from viruses or malicious code.
- No representation or warranty regarding credit-worthiness, financial performance, or viability of MITRATA.
- Any advice/opinions of professionals or experts on the Site are not endorsed by MITRATA; reliance is at your own risk.
- Information is not professional advice (legal, accounting, tax, financial, or investment).
- MITRATA may edit, update, or remove content at any time and accepts no liability for resulting loss or damage.
Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any dispute arising in relation to the Site shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Grievance Redressal Mechanism
In accordance with the Information Technology Act 2000 and rules thereunder, the Grievance Officer details are:
- Name: Mr. Manan Kalra
- Address: V-29/11A, DLF Phase-3, Gurugram-122002, Haryana
- Email: compliance@mitrata.in
- Landline: +91-124-4061961